PURCHASE, DELIVERY & USE TERMS
Terms & Conditions
These terms explain the rules that apply when you browse, purchase from, receive products from, or otherwise use Gen Power Depot services.
Quick Overview
Orders are subject to availability and payment verification. Freight delivery may require access planning and inspection. Returns depend on product type and order status. Product warranties are generally handled by the manufacturer.
Please review these terms before placing an order.
Product availability, shipping requirements, return eligibility and manufacturer warranty rules can vary by item. Contact our team if you need clarification for a specific product or delivery situation.
01
Acceptance of Terms
By using the Gen Power Depot website, requesting a quote, placing an order or completing a purchase, you agree to these Terms & Conditions together with any other policies referenced on the site.
02
Product Information & Availability
We aim to present accurate product titles, specifications, images, pricing and availability. Manufacturer specifications, lead times, stock status and product details may change without notice.
03
Orders, Payment & Verification
Orders are subject to acceptance, product availability, payment authorization and fraud-prevention review. We may contact you to verify order information before processing or shipment.
04
Shipping & Delivery
Shipping timelines are estimates and may vary based on stock availability, manufacturer lead times, carrier schedules, weather, holidays and delivery location.
View Shipping Policy05
Freight Inspection & Damage
Customers should inspect freight shipments at delivery for visible damage, missing items or signs of mishandling before signing for the shipment.
06
Cancellations, Returns & Refunds
Cancellation and return eligibility depends on order status, product condition, product type and whether the item is stocked, special order, built to order or otherwise restricted.
View Return Policy07
Installation & Product Use
Generators, transfer switches, electrical equipment and related products should be installed, connected and serviced by qualified professionals when required.
08
Warranty Matters
Product warranties are generally provided by the manufacturer and are subject to the manufactureru2019s terms, registration requirements, exclusions and service procedures.
09
Pricing, Errors & Corrections
We reserve the right to correct typographical errors, pricing errors, product data errors or availability errors.
10
Website Use
The Gen Power Depot website and its content are provided for lawful shopping, product research and customer service use.
11
Limitation of Responsibility
To the extent permitted by applicable law, Gen Power Depot is not responsible for indirect, incidental or consequential losses resulting from shipping delays, installation issues, product misuse or circumstances beyond reasonable control.
12
Updates to These Terms
These Terms & Conditions may be updated from time to time to reflect changes in operations, services, policies or legal requirements.
NEED CLARIFICATION?
Questions About an Order or Policy?
If you have questions about shipping, returns, freight delivery, payment or product eligibility, contact Gen Power Depot before placing your order.